Services

GUARDSWe cover the following sectors Banking, Commercial, Security Surveys, Security Consulting Service,  Industrial Retail and  Private.

INDUSTRIAL RELATIONS

We firmly believe that sound Human Resources Management and a positive attitude towards Industrial Relations is the extension of a good business policy.  In 1994, K9 was one of the first security companies to sign a Recognition Agreement with the Transport & General Workers Union.  With our comprehensive grievance and appeal procedure, monthly shop steward meetings, laid down disciplinary codes, highly competitive salary and peripheral benefits, we are achieving and maintaining our aspiration of a happy, professional, highly disciplined and trained workforce.  In 1991 K9 started a Provident Fund with the employees paying 7.5% and the company paying 7.5%.

 

SUPERVISION

 

Our experienced teams are extensively trained in man management and industrial relation skills and are employed for their investigative capabilities.  The main functions of the supervisors are to ensure that the guard’s equipment documentation and presentation are in order and are carrying out their duties according to the Job Description.  A detailed inspection of the premises is carried out and all irregularities are noted for management’s attention and immediate follow-up.  As training does not end in the classroom, supervisors carry out reinforcement lectures on a daily basis to ensure our high standards are maintained.  Site inspections are at random and under normal circumstances sites would be visited twice per 12 hour period.

 

 TRAINING

 

Canine Security has set a high recruitment standard, beginning with the man on the ground.  The man must be a minimum of 1.7m tall and between the age of 25 and 45.  All applicants must undergo a basic medical examination (i.e. eyes and ears).  His fingerprints are taken and sent to the Security Officers Board to ascertain if he has had any previous convictions.  All references are checked by our Personnel Department for previous employment history, as we look for career orientated people and not staff who are here today and gone tomorrow.  Each applicant must be educated to a minimum of Grade 10 and that he/she can read, write and converse fluently in English.  Once the above has been completed, the student is placed into an accredited training institution in accordance with the Security Officers Act 1987 (Act No 92 of 1987).

 

COMMUNICATION

 

Our 24hour manned control centre maintains a constant link with the guard force and our supervisory teams, via a two-way radio system.  Sites are called up at random intervals (concentrated over night and weekends) to verify their status.  If an immediate or precise response is not received, a supervisor is despatched to investigate.  All relevant information is kept in the control room to ensure emergency services and clients are swiftly notified should any incident occur.

JOB DESCIRPTION

Due to the complexity of setting up a Professional Security Service, a risk analysis is prepared by our Operations Manager.  This ensures that once security staff have been posted to your site, they are conversant and able to carry out the Job Description according to specification.  On site training is also part of a new contract and covers the specific Job Description, full understanding of the client’s security needs and the introduction of Canine Security staff to the clients company liaison personnel.

CLIENT LIAISON

 

Our Management and Staff are all experienced persons in the field of security and are able to pass on their personal expertise to your Company, ensuring that your security measures are dealt with in a professional manner.  Canine Security guards do not operate in a vacuum, but have a specific chain of command to report to, with a highly trained Operations Department assisting them.  At all times our senior personnel are available to assist with suggestions to improve your security requirements.  All meetings and reports are in writing, ensuring effective communications between all parties.

 

RECRUITMENT CRITERIA

Canine Security believes that it has a duty to the local community to provide meaningful employment and thus help stabilise such communities by helping reduce the cycle of poverty and unemployment in these areas, which in turn plays a part in stabilising such communities and reducing crime.